How do I return an item?

194 views  July 13, 2021

Should you wish to return an item, for either a refund or an exchange, we offer a 28-day cooling off period on purchases. We understand this might be too short during the Christmas period, so it’s extended from November 1st until January 15th.

Please return the items to our warehouse: (UK)
The Grange Business Centre
Belasis Avenue
TS23 1LG
United Kingdom

Please include a copy of your original invoice with clear instructions on what you would like, be it a refund or exchange.

Items should be returned in unused condition along with the original packaging in resalable condition.

When exchanging items, we will generate a credit note for any returned items, and an invoice for the new items. We will contact you directly if there are any cost differences.

You will be responsible for the cost of return shipping to us. We recommend the company for larger items like Unicycles. If you are exchanging items, we will dispatch your new item free of charge.


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