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Roger at unicycle.co.uk has been so helpful with so many questions. Thanks a lot for your time!
David Main
2023-11-07
Trustindex verifies that the original source of the review is Google.
Brilliant Guys
F J
2023-08-21
Trustindex verifies that the original source of the review is Google.
Really helpful customer service, both on the phone and via chat! Very happy with my purchase!
The Lonely Unicyclist
2022-12-20
Trustindex verifies that the original source of the review is Google.
I ordered the Nimbus Oracle 27.5 unicycle from the UK for my 62nd birthday. It arrived at my home in Alberta, Canada a few days later. Assistance from their staff was excellent. This is the ultimate unicycle for cross-country over hilly terrain and rough ground. It's fast and comfortable with the large wide wheel. I usually cruise about 7 km on it. The seat is extremely comfortable on long rides. Light pressure on the brake helps a lot on steep descents. I'm impressed with the high quality of the unicycle and the engineering that has obviously gone into its components.
Jane Brackenridge
2022-06-13
Trustindex verifies that the original source of the review is Google.
Our 13 year old son received a unicycle for his birthday bought from this web site. I was tempted to get a slightly cheaper one from ebay but decided to go with this site and did not regret it. The size guidance was spot on and the teaching links are also really useful. The site is credible and informative and, even more importantly, the unicycle is brilliant. Now he just needs to learn how to ride it!!
UPDATE: definitely the right decision. He did learn to ride it and it endured nearly two years of hard use until he decided to upgrade. Fabulous product.
livejoker24
2022-04-19
Trustindex verifies that the original source of the review is Google.
I ordered from Unicycle dot com (UDC) back in 2011 and 2013 for two unicycles. It was when the Canadian storefront was available. This review may help someone overseas (like Canada) who can't order from the US store and require using the UK store due to the Canadian store no longer available.
I'll get the cons right out of the way. The only option for shipping is DHL Express which isn't cheap. Add to that customs fee which is also not cheap. Finally, when I got my package, the box containing my extra wheel was damaged. Luckily, the wheel is in perfect shape. I'm hesitant to add delivery notes since UDC does not handle that part but I felt I needed to include this part for others to beware of the high delivery fees and potential damage to the box. I understand if UDC is limited with shipping services in that regards.
The pros all come from UDC and their service. I ordered a Nimbus Hatchet but I also wanted a spare wheel for more street/light offroad use. I emailed UDC and Nick helped me picked out ALL the parts I needed! Without his help I would've never ordered a second wheel, and possible, the unicycle itself.
Placing my order was easy and within a day my order was complete - ready to ship out. The Nimbus Hatchet and spare wheel arrived in perfect shape with every part accounted for, including tools and other miscellaneous bits. The attention and care was very noticeable.
If you're looking to buy quality and long-lasting unicycles, UDC is quite honestly the best resource to shop at. Employees are helpful and quick to reply, always mindful of what best fits your needs when it comes to riding a unicycle.
5 stars, though if a Canadian storefront or lower shipping fees could ever happen then I'd order more frequently! Thanks for all the help, I'm eager to jump back on the saddle.
Platform Aperture
2022-04-08
Trustindex verifies that the original source of the review is Google.
Super speedy delivery and fantastic customer service. The team were only too helpful to assist with an issue I had with part of my order. Highly recommend ordering from here if you’re new to the sport and I will absolutely be ordering again.
John Owen
2022-03-26
Trustindex verifies that the original source of the review is Google.
There are not too many places in the UK to go to for your unicycle needs... good job these guys are awesome!! Excellent sale and after sale service and they're always happy (quick quick) to give advice about products or unicycling in general. If only all shops were this good...
Stuart John
2021-12-11
Trustindex verifies that the original source of the review is Google.
Amazing products and fantastic service, have found these guys all really approachable and go above and beyond to help out. Check out the YouTube channel and videos too, good fun and great for picking up new information. Happy unicycling 😀
Janos Jr Mantsch
2021-09-30
Trustindex verifies that the original source of the review is Google.
In the 11 years I've been in the UK the BEST customer service I've received,was from this amazing company/team (Nick and Paul) !!! Super fast and absolutely spot on with everything you can just ask for!! 100% best people I've dealt with! I cannot recommend them enough,if you want a good service from the best guys in the industry ,don't go any further this is your place! If you need any help Or advice,don't hesitate to get in touch with them! 🤙