Working during Lockdown

distribution of unicycles

We have changed the way we work to keep everyone safe. Instead of having 4 people in the office and 2 in our postroom. We only one person in the warehouse/office and one in our postroom at any one time.  Our other staff are working by remote to offer customers support and process the orders as they are received.

This system works... but please bear with us as it is not as effective as it normally is. We have succeeded to get over 95% of all orders received before 2.30pm on any working day out that day.

Our phone handling service is reduced due to the office not being manned so we recommend that you email or use our chat feature if you have questions. Our email is [email protected]

Our carriers are collecting as normal, although their services have been impacted and this is causing delays with delivery.

Royal Mail services are worst hit.  1st class mail is tending to take 2 to 5 working days. Second class is taking up to 21 days.

DPD are delivering the majority of their services on time but do check out their bulletins, especially if you are wanting delivery outside the UK.

DHL have some restrictions and have announced some delays in delivery, although most people would not notice as their service is normally so fast.

Thank you for your support and help in these difficult times. Don'f forget to leave your reviews of products as this helps others know about the products and... Keep safe!

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